ASTAR Corporate Solutions offers an extensive range of insurance solutions for commercial and personal risk protection enabling the security and safety of individuals and businesses.
We are committed to delighting our customers through superior service quality in sales and claims through a host of quality insurers, both local and international insurers.
Our wide range of company insurance products include property, liability, equipment and work injury insurance.
We also cater to individuals and their families’ needs by providing an innovative range of personal line products including healthcare, accident, motor, home & domestic help insurance.
We intend to contribute by striving to provide security to our valued clientele, thus bringing about the development of a vibrant society through our innovative and top insurance and financial services business, ultimately achieving customer satisfaction.
We are customer-focused, innovative, sincere and professional in all our dealings.
We believe in integrity with respect for each other’s individual opinions, ideas and knowledge.
Efforts to enhance our professional skills and proficiency are an on-going process to enable us to provide superior quality services.
The objective of the code is to ensure that the customer is treated fairly and receives a high standard of service. The code sets minimum standards regulating the sales, advisory and service standards of both the intermediary and insurer. Insurance products and services covered under the code encompass all policies issued to an individual. Within the code, ‘you’ refers to the individual customer and ‘we’ and ‘us’ refer to the general insurer or intermediary.